Contact us

Questions about an order, a prescription, or how MedsNepal works? Reach us any of these ways — a person, not a bot, will respond.

Sun–Fri, 9:00–18:00 NPT

We reply within one business day.

Kathmandu, Nepal

By appointment for verified partners.

Prescriptions and clinical questions

For anything about a prescription decision, see the prescription policy or book a consultation. Support staff cannot give medical advice.

MedsNepal is not an emergency service. For urgent medical situations, contact your nearest hospital or local emergency number immediately.